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Data Deletion Instructions

Adqenta uses advertising and messaging account integrations. You have the right to revoke your permissions and delete your data.

Method 1: Disconnect within the app (recommended)

The fastest way is to disconnect the relevant integration from Settings. Access tokens are permanently deleted from our database.

  1. Log in to the Adqenta dashboard.
  2. Go to the Settings page.
  3. Find the connected channel card in the Integrations section.
  4. Click Disconnect and confirm.

Method 2: Remove permissions from Facebook settings

You can also remove Meta access directly from your Facebook account settings.

  1. Go to Facebook Settings & Privacy → Settings.
  2. Open the Business Integrations tab.
  3. Find the Adqenta app in the list.
  4. Click Remove.

Method 3: Remove permissions from TikTok Business settings

You can also remove TikTok access from the app permissions section of your TikTok for Business account.

  1. Log in to TikTok Ads Manager or your TikTok for Business account.
  2. Open the Connected Apps or Authorizations section.
  3. Find the Adqenta app in the list.
  4. Revoke access or remove the app.

Method 4: Full account deletion by email

If you want your entire account and data permanently deleted, send an email from your registered email address to hello@adqenta.com with the subject "I request the deletion of my account and all my data." Your request will be processed within 24 hours.